Telehealth

Telehealth at CHS

We offer two distinct types of telehealth: telepsychiatry and teletherapy. Both types of telehealth appointments connect patients to our expert clinicians through secure video conferencing. Patients access the care they need from anywhere with an internet connection.

Why Choose Telehealth for Mental Health Treatment?

Our patients have found that telehealth makes it easier to attend appointments regularly. Instead of fighting traffic on the way to and from appointments, patients can log on to the secure video conferencing software from their homes or offices. This convenience allows many people to fit appointments around their schedules and get consistent care that is necessary for mental health treatment.

Telepsychiatry and teletherapy also allow providers to consult with other members of the patient’s support system, including family, friends, and teachers. This ability can help when a patient needs a strong support system in order to recover or when patients need help explaining their mental health struggles to their friends.

Is Telehealth Effective?

Studies show that patients who need psychiatric care or therapy have similar outcomes when they choose online or in-person appointments. We offer both telehealth and in-office appointments so that you can choose the format that works best for you.

Appointment Instructions

To meet with your provider on doxy.me, first you need to use Chrome, Firefox, or Safari browser.  A webcam and microphone are also required.
Your provider should have given you their personalized waiting room link. It should look like doxy.me/YourDrsName. For more info click on How to check-in for your video visit?.
Alternately you can join your provider’s waiting room from this page: “Telelinks – Waiting Room“.

FAQs

Do I need to sign-up for an account?

No, as a patient you actually don’t need to create an account with us to see your provider. You can simply go to your providers url (doxy.me/YourDrsName). You will check in and your provider will start the call when they are ready.

Is this secure?

All data is encrypted, patient sessions are anonymous (we don’t know who you are) and no patient info is stored persistently. We use the AES cipher with 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.

Is this free? What is the cost?

Doxy.me is free for your provider to use. The cost of the appointment would be decided between you and your provider.

How do I get rid of an echo?

The following steps should be done by you and your provider:
1. Use headphones
2. Reduce the volume of speakers
3. Move the microphone away from the speakers